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Home :: Commendations


Guest Name : Mrs. Karen and Mr. Jack Mills
Travel Dates : 22nd Oct. - 09th Nov. 2011
Tour Taken : India and Nepal Highlights - 19 days 
Nationality / Country : American

Hello Varsha,

The trip you arranged for us was wonderful. You missed nothing. I’ve traveled with other high-end agencies such as Abercrombie and Kent and you were every bit as good. Every detail was covered.

We were in strange (for us) countries for almost 3 weeks and we never had any trepidation at all, or ever felt like we were alone. If we had a question or a minor wrinkle, it was taken care of. We always felt perfectly safe. We felt like we had a baby sitter with us all the time. With all of the traveling to different cities there were a lot of hand off’s, but no one ever missed a beat. We never wanted for a thing--one couldn’t ask for more. 

The guides, every one, were extremely knowledgeable and hospitable.. Of course, some were a bit better than others, but they were all good and they tried very hard. They all seemd to care about us. I was impressed with the diligence of everyone. The greeters made us feel very welcome and the drivers were fantastic. How one drives in India or Nepal is beyond either one of us. It takes a dedicated and talented person to drive in that kind of traffic. Sanjay was like our new best friend after the many days we spent on the road with him. I’m a bit nervous (after a very bad auto accident) when someone else drives, but I sat in the back seat completely calm knowing Sanjay was at the wheel. 

The telephone you provided for us was very comforting, since neither of ours worked over there. My iPad did work when we could get WiFi access, but it was unreliable in some hotels especially the Radisson hotels. I only had to use it once to call a guide-- it turned out he was not late, I just had the meeting time wrong. The guides used the telephone to call us a few times. Great idea… 

We truly liked most of the hotels. We loved the Maidens in Delhi, the Lalit Temple view, the Taj in Gwalior, and the Raas. The Leela Palace was the very best of all—what a way to end our trip to India. We truly felt like royalty and the property itself is just amazing. The Lake Palace may be the “in” place, but it can’t be nearly as good as the Leela. I just can’t rave enough about the Leela Palace. What service, what beauty and what an elegant atmosphere and ambiance. I hate to admit it, but I guess I really am a hotel snob and this hotel was absolutely perfect. 

The guide service in Nepal was just super also. He really went out of his way to make sure we were happy and taken care of. The owner and his wife came to meet us and they were so gracious. 

Thank you so much for allowing the third safari in Ranthambore. While we didn’t see a tiger, the sighting of the leopard with a fawn in its mouth was even better. It was just at Park closing time on the third safari. That really made the trip to Ranthambore and helped negate the memories of the awful road trip from Agra. (grin).

I could go on for pages telling you how much we enjoyed the many days we spent touring India and Nepal. But in order to get this to you before next year, I must stop. 

Thanks again Varsha to you and all of those who work with you. We found the Indian people so very kind, helpful and exceedingly gracious. Most Indians truly love their beautiful country and its history. Their sweet faces and beautiful smiles will always remain with me. We have wonderful memories of this trip…I can still see the smiles of approval when I wore a sari or kurta. They got a real kick out of this blue eyed, gray hair with a red stripe lady wearing an Indian dress.

Thanks for making it all possible,

Karen and Jack Mills

Guest Name : Rick and Lynne Bronson
Travel Dates : 29th Oct – 20th Nov 2011
Tour Taken :  Customized, Luxury Rajasthan & Classical India Tour - 23 days 
Nationality / Country :  Australian

We wanted to write and send a big thank you to everyone at Compass India who made our journey through India so fantastic. All the detail you worked out with us in the preceding months was just perfect, and there wasn’t one part of it we would have changed.

From the very first hour when JD met us at the airport and Sipi drove us to the hotel, everyone we met contributed to ensuring the trip went with clockwork precision. The Compass felicitation person was always there to greet and farewell us, and the guides provided were all good. Some we developed a closer relationship than with others, but that is just due to different personalities – they all did their job very well. The person we spent the most time with in India, and who we hold very dear, is Sipi. We enjoyed his quiet sense of humour during the 16 days we were together, and even though English is not his strong point, and he is not a professional guide, he certainly guided us through our journey with far more than his excellent skill as a driver. We very much appreciated his care and consideration.

Our return to Delhi felt a bit sad as we felt our trip was more or less over, but all the surprises you had in store for us made our last few days in Delhi just exceptional. Compass’ generosity in arranging for JD to take us to Oh Calcutta for lunch was a big thrill. We also enjoyed coming back to the office and talking about our trip in person with you all. Telling our friends at home about our experiences will be different because they haven’t experienced them, but being able to share our excitement and our queries with everyone at the office was special.

We must say a special thanks to Jasvinder for her generosity in inviting us to go back to her home with her for tea. It was so kind of her to share her family and her experiences with us, and to teach us a little of the Sikh culture, of which we had little experience. We loved Jasvinder’s bubbly personality and sense of humour, and the warm hospitality of Jasvinder and her family was a very special part of our Indian journey.

Thanks once again to you and to Compass India for everything you have all done for us. We will cherish the statue of Ganesh to whom we will credit all future prosperity, the beautiful scarf which is exactly the right colour for me and the turban which we have hung on our wall with our travel souvenirs.

We look forward to planning our trip to Bhutan, Kashmir and southern India with you, but will take Compass’ advice to leave it until after the election, so we can be more confident of safely travelling to Kashmir.

Warm regards,
Rick and Lynne

Guest Name : Mr. Frank DeAlessandro and Mr. Howard R. Orlick
Travel Dates : 09th Oct. - 19th Oct. 2011
Tour Taken :  Golden Triangle Tour of India with Kathmandu - 10 Days
Nationality / Country :  American

We recently completed the 10 day Golden Triangle Tour of India and Nepal and wanted to take this opportunity to provide our comments and observations for your consideration and possibly for the consideration of future travellers with Compass.

To begin with, we would recommend this tour unqualifiedly, but with the understanding that it is physically demanding in terms of the number of cities visited and within each city, the sheer number of “must see” sites. It is true that we had complete control over the itinerary and could have spent time at the hotel pool, but we surely would have regretted it later.

As with any tour, it is the local representatives who will make or break the experience. Compass has the best! From our arrival at Delhi to our departure for home, we were always guided by courteous and competent people. Our drivers in India and Nepal were professional and seemed to be able to navigate the unbelievable traffic with ease. Our vehicles were large and comfortably air conditioned. The city guides were friendly and very well versed in the history and culture of the area. They also helped us to locate and purchase some specific items for family members. Finally, to round out the total experience our Compass friends hosted several dinners with entertainment at local restaurants.

A brief mention should be made about the hotels. They deserved their Five-Star rating and indeed, several were cultural sites in their own right.

Obviously, the highlights of the trip were the Taj Mahal and the Mount Everest flight, followed closely by the elephant ascent and the Rickshaw ride through Old Delhi. But the many mosques, temples, shrines, stupas and forts, each with its amazing architecture and history, combined to make this a trip of a life-time.

In conclusion, we offer our personal thanks to Durjay for his friendly advice and encouragement. 

Frank De Alessandro 
Howard R. Orlick 

Guest Name : Christian Bussard
Travel Dates : 19th Sept - 12th Oct
Tour Taken : Customized Tour to India - 23 days
Nationality / Country : Switzerland


I just wanted to let you know how pleased I am to have chosen COMPASS for my trip to India...

I will definitely recommend COMPASS, spread the word around me and I have let our staff travel office know about you...

My journey went on very smoothly, thanks to your staff, your representatives, your guides and especially your driver KRISHAN, he has been my good angel (that what we say in Europe) and it has been a real pleasure to see him again, every morning... a privilege to be driven by such a safe, competent, professional and charismatic driver...

They all have done a very good job and please extend my gratitude to all of them...

Hotels :
- The Number One, the Pal Haveli in Jodhpur, excellent location and quiet, full of character and its lovely roof top restaurant

- The Number Two, the Bundi Villas, for the same reasons (by the way Bundi is worth the detour, lovely place and nice people and nobody bothers you in the street, a very peaceful little town)

- The Number Three, the Usha Kiran Palace in Gwalior and the Samode Palace (magnificent buildings, set in lovely gardens, quiet and peaceful, excellent staff, very good chefs (the food was just superb)...

The staff (everywhere) has been very kind, helpful and polite, with a great sense of hospitality...

Your guides are very friendly, competent, they all know a great deal about the places they show you and it is always nice to hear the story behind the story... making the visit quite pleasant or even funny...

The train ride from Delhi to Varanasi was very nice and interesting (I share the compartment with a very nice and friendly Indian family) I was very pleased with it...

Thanks a lot for the good job...


Guest’s Country: United States 
Date: October 23, 2011 9:36:14 PM GMT+05:30 
To: Varsha 
Subject: Thank you.

Dear Varsha,

My friends and I want to thank you for arranging our trip to India. We had a good time and appreciate getting to know your country and the people. 

I would like to give you a report about our experiences. First, the Compass representatives who met us at each city were polite, courteous and quite informative, especially Shailesh and Devi. I appreciated the care they extended to us; especially Mrs. Brown who was on oxygen during the whole trip; and me (at 87) having difficulty walking and climbing steps. 

The guides were also tops at what they do and again especially Yatin. They were considerate and worked with us as there were times we just couldn't do what was expected. I found them very respectful and kind to us. 

The driver (Murari) was again most courteous to us and helped us as much as he could. His driving was excellent and you know how difficult it is driving in your country. He was careful and superb how he managed. 

We enjoyed the sights we saw and of course the "Taj Mahal" was spectacular. 

So you can see we had good feelings about your service and the people you have representing your company. 

Once again I extend my thanks. 

Bob Hefler 

From : Juan Antonio Vecino & Marta
Sent : Monday, September 26, 2011 3:32 PM
To : Varsha
Subject : Thank You

Hi Varsha,
Firstly I want to THANK you, from the bottom of my heart for everything marvellously done on our trip.

From our arrival at the airport, until we left for Spain, we were always perfectly attended to. Special Mention to Minu, our chauffeur, a delightful gentleman and moreover educated, and more importantly very calm and patient (a thing much needed on Indian roads). The guides (phenomenal and I know you choose them especially), and all the representatives / people delegated in each city we visited were very much there for us. I must tell you that Marta cried on 3 occasions with emotion, on arrival at the Hotel in Jodhpur, on arrival in the Udaipur Hotel (she didn’t imagine that we were to stay there), and on stepping into the boat on 30th August. It was such a shame that there was a sudden burst of rain, but this is destiny, and I only felt for the hotel people who had worked so much in this preparation. We finally did a little launch ride which was closed to see the spectacular fireworks and finally dined in the hotel which was marvellous (we forgot the rain). In the Hotel, the staff was very kind and helpful especially receptionist Fenil, who helped us in everything, right from the sari preparation of Marta until even the change to the SUPER SUITE. The Hotel told us that as they could not celebrate the dinner (the way it was arranged) they will give us a 20% on the dinner, but we wanted to leave it as tips for the personnel, and finally as they had worked anyways.

Well I also want you to know that we have been recommending you to our friends, so that before deciding any trip not only India they should contact you.

A Hug and we’ll keep in touch.

Best regards,
Juan & Marta

From : Mr. Patrick Torrent Queralt & Neus Casals
Sent : Saturday, September 24, 2011 6:01 PM
Tour period : 27th August 2011 - 3rd September 2011
Destinations covered : Delhi - Varanasi - Agra - Jaipur 

Hi Vaishali !!!
How is everything with U??? We are very good!!!

Still with the memories of our fantastic Vacation!!! Honestly we have all remained very enthusiastic with your country, not only us but our daughters too..think this will be one trip that we will remember and remember lifelong!!!!!

Yes, we went to Bembi 4 days after returning from our trip!!! We were missing the food!!!

Let's catch up one day and I will narrate our trip and our experience!!!

A hug,
Neus ,Patrick, Aina,Berta & Mireia

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